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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Hunter

January 7, 2025

5  out of  5
rating by Brittany Hunter
"Christopher did a fantastic job handling our quote for home and auto policies. He communicated efficiently and effectively and was a pleasure to work with."
We responded:
"Thank you, Brittany Hunter, for your wonderful review! It's great to hear that Christopher was able to provide efficient and effective communication while handling your home and auto policies. Your feedback is truly appreciated!"
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Starla Nicoll

January 7, 2025

5  out of  5
rating by Starla Nicoll
"Ian was extremely helpful yesterday when I was having some trouble figuring out an issue with my insurance. He looked into it and called me back shortly and stayed on the phone with me explaining everything, went over my statements with me and caught some things that I missed and that some of the other team members missed. Highly recommend!"
We responded:
"Thank you, Starla Nicoll, for sharing your experience with Ian! It's wonderful to hear how he was able to assist you with your insurance issue, providing clarity and catching details that were missed. Your recommendation means a lot, and we're glad Ian could make a positive impact. If you need any further assistance, feel free to reach out anytime."
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Bryan Mitchell

January 3, 2025

5  out of  5
rating by Bryan Mitchell
"If you have a chance to work with Ian Poe, I would highly recommend it! Not only is he knowledgeable about how to best help you save money and have great coverage, he truly cares and gets to know you as a person! Give him a call and I know he will get you the best rates possible with ultimate care!"
We responded:
"Thank you, Bryan Mitchell, for sharing such positive feedback about your experience with Ian Poe! It's wonderful to hear that Ian's knowledge and personal approach made a difference for you. Your recommendation means a lot, and we're delighted to know you feel well taken care of."
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Michael Smith

January 3, 2025

5  out of  5
rating by Michael Smith
"Saved 50%. Love the staff."
We responded:
"Thank you, Michael! It's fantastic to hear that you saved 50% and love the staff. Your feedback is greatly appreciated and we're here to ensure you continue to have a positive experience with us!"
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Jeremy tipton

January 3, 2025

5  out of  5
rating by Jeremy tipton
"Kelci went above and beyond to help me protect my car also my house , at a reasonable price ! Thank you for helping me compare apples to oranges, to get what I can afford and need accomplished, sometimes I just want simple explanation, and that’s exactly what I get from State Farm insurance."
We responded:
"Thank you, Jeremy, for sharing your experience! It's fantastic to hear that Kelci provided you with the support you needed to protect your car and house at a reasonable price. We're glad she could offer clear explanations and help you make the best decision. Your feedback is greatly appreciated!"
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Josiah Mendez

January 3, 2025

5  out of  5
rating by Josiah Mendez
"Progressive sucks, they charged to much for no reason, I switched to State Farm and it was way cheaper and they had amazing customer service, again progressive is trash switch to State Farm."
We responded:
"Thank you, Josiah, for sharing your experience! It's great to hear that you found our rates more affordable and enjoyed the customer service. We appreciate your feedback and are glad to have you with us at State Farm!"
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Jaci Fleck

December 19, 2024

5  out of  5
rating by Jaci Fleck
"Chris was helpful, fast, and efficient! I had a hick up with my CDL and he was patient while I got it fixed and saved my quote for me. Definitely would recommend him!"
We responded:
"Thank you, Jaci! It's wonderful to hear that Chris was able to assist you efficiently and patiently. Your recommendation means a lot, and we're glad everything worked out with your CDL. If you ever need further assistance, don't hesitate to reach out!"
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Stacey Hayhurst

December 13, 2024

5  out of  5
rating by Stacey Hayhurst
"Call Ian at State Farm for all your insurance needs. He delivers excellent customer service and is very knowledgeable on products to help you make the best decision."
We responded:
"Thank you so much, Stacey Hayhurst! It's wonderful to hear that Ian provided you with excellent customer service and helped you make informed decisions about your insurance needs. Your feedback is greatly appreciated!"
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Bruce Cadle

December 13, 2024

5  out of  5
rating by Bruce Cadle
"I highly recommend agent Ian Poe. He's honest and very professional. He'll try to save you money and make sure you have the coverage you need!"
We responded:
"Thank you so much, Bruce Cadle! It's fantastic to hear that you found Ian Poe to be honest and professional. Saving money while ensuring the right coverage is always a top priority! Your recommendation means a lot!"
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Mike Burns

December 13, 2024

5  out of  5
rating by Mike Burns
"I have worked with Ian Poe numerous times. He has always given me great advice and usually saves me money. He provides wonderful customer service answering all my questions. When my daughter needed her own insurance I sent her to Ian knowing he would be the most trustworthy person to deal with."
We responded:
"Thank you so much, Mike! It's always a pleasure to assist you and your family. I'm glad to hear that the advice and service have been helpful and cost-effective. Trust is incredibly important, and I'm honored to have yours. Looking forward to continuing to support you and your daughter with any insurance needs!"
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C Lopez

December 13, 2024

5  out of  5
rating by C Lopez
"Ian Poe made my insurance changes simple and easy. He also saved me a bunch of money by switching away from Geico. 10/10. Would let insure again."
We responded:
"Thank you so much, C Lopez! It's fantastic to hear that Ian made your insurance changes simple and easy while also saving you money. We're delighted you had such a positive experience and appreciate your trust in us. Looking forward to continuing to serve your insurance needs!"
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Kelly T.

December 13, 2024

5  out of  5
rating by Kelly T.
"Due to another company doubling our rates we needed a last minute change in our insurance. By luck I was able to get in touch with Ian at State Farm. He was incredibly friendly and helpful, spending hours on the phone with me to get the information he needed to get our policies switched over. Within a day he had us all the information we needed to get our policies switched over to State Farm saving us money (a LOT). I would recommend Ian to anyone. 10/10."
We responded:
"Thank you so much, Kelly T.! It's fantastic to hear about your positive experience with Ian at State Farm. We're so glad he could assist you quickly and help save you money. Your recommendation means a lot to us!"
Profile photo of Pamela Flor-Stout

Pamela Flor-Stout

November 13, 2024

5  out of  5
rating by Pamela Flor-Stout
"I recently bundled my auto and home insurance with State farm. The whole process was seamless and straightforward, and I received clear guidance from knowledgeable "Ian" who truly cared about finding the best coverage for my needs. Not only did I save significantly by bundling, but I also gained peace of mind knowing both my car and home are well protected. The coverage options were extensive, allowing me to customize the policy to suit my needs. Excellent customer service, flexible policies, and cost savings. Highly recommend for anyone looking for reliable auto and home insurance!"
We responded:
"Thank you so much for sharing your experience, Pamela! It's fantastic to hear that bundling your auto and home insurance was seamless and straightforward. Ian is dedicated to providing clear guidance and finding the best coverage for your needs, and we're glad it made a difference for you. Saving money while gaining peace of mind is what we aim for, and we're delighted that our extensive coverage options allowed you to customize your policy perfectly."
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Austin Baker

November 7, 2024

5  out of  5
rating by Austin Baker
"Ian Poe is a true professional. Make sure to a work with him to save your time, energy, and money!"
We responded:
"Thank you for sharing your experience, Austin! It's fantastic to hear that Ian's professionalism made a positive impact on your insurance needs. Saving time, energy, and money is what we strive for!"
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Your Daddy

November 5, 2024

5  out of  5
rating by Your Daddy
"Kelcie Greer is a standout employee in the field of auto insurance. They possess a deep knowledge of industry best practices and consistently deliver exceptional customer service to each client. Their dedication to helping individuals find the right insurance plan to fit their needs is truly commendable. Kelcie's friendly nature and willingness to go above and beyond in their work make them an invaluable asset to any team. I would highly recommend Kelcie Greer to anyone in need of reliable and trustworthy advice regarding auto insurance."
We responded:
"Thank you so much for your kind words about Kelcie Greer! It's fantastic to hear that Kelcie's deep knowledge and exceptional customer service have made such a positive impact. Dedication to helping individuals find the right insurance plan is what we strive for, and Kelcie's friendly nature and willingness to go above and beyond truly embody that mission."
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Sarah Kampsen

November 5, 2024

5  out of  5
rating by Sarah Kampsen
"Kelci was amazing, she helped me get a low priced quote very quickly and easily!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Kelci was able to assist you quickly and efficiently in finding a low-priced quote. Your satisfaction is incredibly important to us, and we're delighted that Kelci made the process easy for you!"
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Donna Maniscalco

November 4, 2024

5  out of  5
rating by Donna Maniscalco
"I spoke with Kelci Greer Of State Farm insurance in Colorado Springs regarding auto insurance. She was friendly, professional, and very personable. I had to switch auto insurance from one vehicle to another. The turnaround time for my temporary insurance cards was quick and responsive. Kudos to you, Kelci. Thank you so much."
We responded:
"Thank you so much for sharing your experience, Donna! It's wonderful to hear that Kelci was able to assist you efficiently and with such a friendly attitude. Quick and responsive service is what we strive for, and we're glad to see it reflected in your experience. Kudos to Kelci indeed!"
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Susan Hand

September 13, 2024

5  out of  5
rating by Susan Hand
"Ian provided excellent service for our family! 10/10 experience!!"
We responded:
"Thank you so much, Susan! It's fantastic to hear that Ian provided excellent service for your family. We're delighted you had a 10/10 experience with us!"
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courtney poe

September 11, 2024

5  out of  5
rating by courtney poe
"Chris and Ian are very knowledgeable and kind. Very easy to work with!"
We responded:
"Thank you so much, Courtney! It's wonderful to hear that you found Chris and Ian knowledgeable and kind. We're delighted that you had an easy experience working with us!"
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Nicole Meier

August 29, 2024

5  out of  5
rating by Nicole Meier
"Helpful both times I called with two different things. Friendly and easy to deal with. Thank you for your help today."
We responded:
"Thank you so much for your kind words, Nicole! It's great to hear that you found our service friendly and easy to deal with. We're always here to help with whatever you need. Have a wonderful day!"
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Steve Thatch

July 15, 2024

5  out of  5
rating by Steve Thatch
"Some of the best service you'll find anywhere!"
We responded:
"Thank you for the kind words, Steve! We strive to provide top-notch service to all our customers."
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Grayson Thatcher

July 15, 2024

5  out of  5
rating by Grayson Thatcher
"Great office with an even better agent!"
We responded:
"Thank you for the kind words, Grayson! We strive to provide excellent service and I'm glad to hear you had a positive experience with our office and agent."
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Penguin

June 14, 2024

5  out of  5
rating by Penguin
"Julia was fantastic"
We responded:
"Thank you so much for the great review. "
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John David Reynolds

June 5, 2024

5  out of  5
rating by John David Reynolds
"Julia and Reilly are awesome! Chris makes it happen!"
We responded:
"Thank you for recognizing Julia and Reilly's awesome service! We're glad Chris could make it happen for you. Your kind words mean a lot to us!"
Profile photo of Frank Harvey

Frank Harvey

May 3, 2024

5  out of  5
rating by Frank Harvey
"Once again, the Chris Smith team hits it out of the park! I worked with Julia to review my policies; she was very knowledgeable about the policies and was able to answer all of my questions! The entire team is very professional, kind and easy to work with. I truly appreciate everything they’ve done to ensure I receive the best coverage and service with State Farm."
We responded:
"Frank, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Julia provided you with exceptional service and that you found our team to be professional, kind, and easy to work with. Ensuring you have the best coverage and service with us is our top priority, and we're grateful for the opportunity to serve you. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your trust in our team!"